Questions before booking?
We prefer a clear answer over a guess, especially when scheduling across markets.
What guests usually ask.
Can I book and pay for a massage immediately?
Not at this stage. This is an enquiry-first site. We check an appropriately qualified local therapist, your exact setting and a complete quote before confirming any appointment.
How much does a treatment cost?
Rates vary by market and property. A personalised quote is provided after local staffing, travel, venue requirements and the requested duration are reviewed. The form never charges your card.
Do you have a walk-in spa in New York City?
No local Tranquilitas walk-in studio is advertised here. Our original spa business is in Nassau, The Bahamas; this site takes enquiries for potential private arrangements in New York City.
Can an outside therapist enter my hotel or holiday rental?
Only if your property allows it. Confirm the visitor policy and a suitable safe treatment room with your host or concierge before requesting a time.
How much notice do you need?
Please request at least six hours ahead, measured in the destination's local time. Longer notice may be necessary to confirm a professional, licensing, travel and property access.
Do you offer couples massage?
You may request it, but a simultaneous session requires two suitably qualified therapists, two massage tables and enough safe working space. No availability is implied until confirmed.
Can we arrange beach or yacht treatments?
Only if the property owner or vessel operator permits the setup and the setting is safe, private and practical. An ordinary public beach is not automatically approved.
Can I call rather than complete the form?
Yes. You can call +1 (242) 816-8286 or send a WhatsApp message. These are central Tranquilitas concierge contacts, not a local storefront number.
Can I request a private massage around Midtown Manhattan or Upper East Side?
Yes, you can send an enquiry for those locations. The area pages are planning guides, not a guarantee of therapist coverage. We check your exact property and availability before offering a time.
What should I prepare for a hotel, villa or group massage enquiry?
Choose a service and duration, provide the exact property, guest count and preferred local start time, and check whether outside therapists are allowed. Please allow at least six hours; additional notice may be needed.
A quieter stay starts with a simple request.
Tell us the property and treatment. We’ll confirm whether a qualified local therapist is available, the final quote and any access requirements before you pay.